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Retail TJ Maxx Loss Prevention Customer Service Associate II
Location:
Kent, WA
Description:
JOB SUMMARYSupports the District Loss Prevention Manager and Store Management by executing coreresponsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty andby wearing a body worn camera. Supports a positive customer shopping experience in the storeand maintains a strong store partnership with store teams and loss prevention. Exercises soundjudgment in decision-making to ensure their safety, the safety of others, and the protection ofthe Company brand. Adheres to Company policies and maintains and supports Companyculture and values.Duties and Responsibilities* Maintains a proper and professional stance in the designated area at the front of the store.* Act as a visual deterrent to prevent potential loss/dishonesty.* Review and understand the Store Emergency Response Guide sections titled EvacuatingPeople with Disabilities, Missing Child, Store Disturbances, Fire, SevereWeather/Natural Disaster, Bomb Threat, and Imminent Threat.* Wear a complete Company approved uniform.* Wears a Company-issued Body Worn Camera, engages the camera during approvedsituations for legal, safety, and training purposes, and adheres to proper use of the bodyworn camera as outlined in policy and procedure.* Greet customers appropriately, demonstrate courtesy and respect.* Establish and maintain a position at the front of the store or in a department.* Respond to customer requests for assistance by referring customers to store management orcustomer service via a Company issued radio.* Observe and report any suspicious behavior or critical incidents to Loss Prevention or storemanagement.* Perform a closing safety sweep of the store with a member of management.* Adhere to all Company Policy and Procedure to not detain, stop, apprehend, chase, follow,pursue, question, or accuse anyone of dishonesty or make a customer feel uncomfortable inany way.* Remain in their designated area of the store (aside from breaks).* Call police only when directed by the appropriate LP Associate or Store Management in anemergency.WAGE RANGE :Start 16.85 Mid 18.25 Max 23.45
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More About this Listing: Retail TJ Maxx Loss Prevention Customer Service Associate II
Retail TJ Maxx Loss Prevention Customer Service Associate II is a Customer Service Customer Service Associate, Customer Service Representative Job at TJ Maxx located in Kent WA. Find other listings like Retail TJ Maxx Loss Prevention Customer Service Associate II by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.
Retail TJ Maxx Loss Prevention Customer Service Associate II is a Customer Service Customer Service Associate, Customer Service Representative Job at TJ Maxx located in Kent WA. Find other listings like Retail TJ Maxx Loss Prevention Customer Service Associate II by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.