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Director of Training
Location:
Bradenton, FL
Description:
Overview The Director of Training is responsible for developing and executing comprehensive training programs that align with company brand standards and operational goals. This role will play a crucial role in ensuring that our staff receives the necessary skills, knowledge, and resources to excel in their roles and deliver exceptional customer experiences. The Director of Training maintains a deep understanding of restaurant operations, exceptional leadership skills and a commitment to fostering our You First culture. Responsibilities The essential functions in this job description are not all-inclusive of this position's duties and responsibilities. Reliable and dependable attendance is required. Training Program Development: Oversee the design, implementation, and continual refinement of training programs for all restaurant positions, including front-of-house, back-of-house staff and leadership positions Collaborate with cross-functional teams to ensure training programs align with the company's goals, brand standards, and operational procedures Lead the creation of training materials, manuals, modules, and resources that are innovative, engaging, effective, and in compliance with industry standards Leadership and Team Development: Lead and develop a team of trainers and content developers, providing guidance and support in their professional growth Foster a positive training culture that emphasizes continuous improvement and excellence Collaborate with HR to identify and address performance issues and recommend appropriate training interventions Training Delivery: Lead and conduct training sessions, both in-person and through digital platforms, for restaurant employees, managers and multi-unit operators at various locations Assess training needs and tailor programs to address specific skill gaps. Monitor the progress of trainees, provide feedback, and adapt training methods as needed Continuous Learning and Development: Establish a culture of continuous learning by providing ongoing training opportunities, workshops, and resources for employees at all levels Identify and address skills gaps through targeted training initiatives and personalized development plans Training Evaluation and Effectiveness: Implement assessment tools and feedback mechanisms to measure the effectiveness of training programs Analyze training data to identify areas for improvement and adjust programs accordingly Compliance and Regulatory Training: Ensure that all training programs meet industry-specific compliance requirements and adhere to relevant regulations and that materials remain up-to-date Qualifications Bachelor's degree in a relevant field (Hospitality Management, Education, Training & Development). Master's degree or relevant certifications are a plus Extensive experience in restaurant operations and management Proven track record in designing and implementing effective training programs, preferably in the restaurant or hospitality industry Excellent communication and presentation abilities, with a focus on creating engaging and interactive training experiences Proficiency in learning management systems (LMS) and other training-related technology Who We Are First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" accolades, First Watch's chef-driven menu includes elevated executions of classic favorites along with First Watch specialties such as the Quinoa Power Bowl, Farm Stand Breakfast Tacos, Avocado Toast, Chickichanga, Morning Meditation (juiced in-house daily), Spiked Lavender Lemonade and its signature Million Dollar Bacon. In 2023, First Watch was named the top restaurant brand in Yelp's inaugural list of the 50 most loved brands in the U.S. In 2023 and 2022, First Watch was named a Top 100 Most Loved Workplace in Newsweek by the Best Practice Institute. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet and recognized with ADP's coveted Culture at Work Award. First Watch operates more than 530 First Watch restaurants in 29 states. For more information, visit www.firstwatch.com . First Watch is an equal-opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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More About this Listing: Director of Training
Director of Training is a Executive Director Job at First Watch Restaurants located in Bradenton FL. Find other listings like Director of Training by searching Oodle for Executive Director Jobs.
Director of Training is a Executive Director Job at First Watch Restaurants located in Bradenton FL. Find other listings like Director of Training by searching Oodle for Executive Director Jobs.