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Traffic Response Controller Officer
Location:
Coatham Mundeville
Description:
We are seeking a Travel Response Centre Officer to join our team. The successful candidate will be responsible for handling live bookings and enquiries regarding various transport schemes, as well as providing administrative support within a general business environment. Travel Response Centre Officer Service: Resources Service Area: Transformation - Business Support Reporting to: Business Support Team Leader Location: County Hall, Durham with flexibility to work at various Council workplaces within County Durham DBS: Not applicable Flexitime: Eligible Description: We are seeking a Travel Response Centre Officer to join our team. The successful candidate will be responsible for handling live bookings and enquiries regarding various transport schemes, as well as providing administrative support within a general business environment. Duties and Responsibilities: Handle live bookings and enquiries regarding Link 2, Access Bus, Health Service Journeys, and DRT schemes, entering information into scheduling software packages. Respond to transport enquiries and requests, such as sending membership packs. Maintain passenger and journey records using various computer systems. Serve as the main point of contact for passengers using our services. Liaise with strategic partners and stakeholders under the guidance of the Team Leader. Provide timely first-line responses to operational problems, recording and escalating issues as necessary. Develop knowledge of other procedures within the section and provide cover when required. Undertake administrative tasks within the TRC and other duties as needed within a business support environment. Collaborate effectively with colleagues to ensure smooth operation. Respond appropriately to emergencies related to the section's work. Undertake additional duties and responsibilities as assigned. Organisational Responsibilities: Demonstrate and promote the council's values and behaviours. Embrace smarter working and. Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
February 22 on ListedBuy
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More About this Listing: Traffic Response Controller Officer
Traffic Response Controller Officer is a Accounting & Finance Controller Job at Service Care Solutions located in United States. Find other listings like Traffic Response Controller Officer by searching Oodle for Accounting & Finance Controller Jobs.
Traffic Response Controller Officer is a Accounting & Finance Controller Job at Service Care Solutions located in United States. Find other listings like Traffic Response Controller Officer by searching Oodle for Accounting & Finance Controller Jobs.